Monday, June 3, 2013

Consumer Terrorism, or Air Pollution for Purchase

ScentAir is the latest gimmick in consumer marketing. They call themselves smell consultants. Here is one of their marketing slogans:


Add More Excitement to Your Crowd Experience! 
 

It seems it is their mission to poison people with toxic chemicals worldwide and on a grand scale. Currently they are operating in 105 countries with over 40,000 deployments. Deployments? Isn't deployment a word used during wartime to describe military maneuvers? Fitting. It's no longer enough for the corporate machine to legally poison individuals with perfumes and colognes. If a little is good [for profit], then much more is much better [for much more profit]. To hell with health. Very American.

The trend began with perfumed clothing, then expanded to whole retail outlets in hopes of higher profits. The target is now large gatherings of people: arenas, shopping centers, casinos and stadiums. Where ever people congregate in mass numbers. Sound familiar?  Like a terrorist operation? Legalized terrorism. Here are some of ScentAir's deployments, clients, companies and locations and their choice of stink:

Barclays Center in New York smells like their sponsor Calvin Klein. 

The Edward Jones Dome or St. Louis Rams' stadium smells like Cotton Candy.

Bloomingdale's smells like Baby Powder, Lilac and Coconut, except at Christmas when they smell like Sugar Cookie, Chocolate and Evergreen.

Hard Rock Hotel smells like Sugar Cookies, Waffle Cones, and Ocean.

City of Dreams casino in Macau smells like Rainforest.

Coors smells like something called Ice Show, a mix of peppermint and vanilla. (What? They don't want to smell like beer?)

Times Square in the middle of Manhattan in New York smells like chocolate...right outside the Hershey's store. On the street. "It's not really chocolate. It's nose chocolate."

NOSE CHOCOLATE?

REALLY?

Other stinkers include the Westin Hotel and Resorts, Anytime Fitness, Jimmy Choo Shoes, Saks Fifth Avenue, the Children's Museum in Indianapolis, and Florida Hospital. Yep, that's not a typo...a scented hospital. No wonder I have no confidence in our medical system.

ScentAir boasts over four billion individual enduring impressions. In addition to impressions, pretty words like scent and fragrance are used in abundance on their website along with relaxation and belonging. The words POISON, POLLUTION, or DEATH are not found anywhere.  No mention of ingredients used to make this purposeful air pollution. No mention of toxic chemicals. No mention of the health effects of these impressions on at least 15% to 33% of the population. No mention of asthma, anaphylactic shock, depression, joint pain, brain fog, migraines, or illness. No warning label. There is one claim of "scent studies" implying serious scientific research although the focus is entertainment rather than meaningful public education. Great advertising if your target is the unquestionably stupid. I wonder when they'll figure out how to puff toxic chemicals through a computer if someone clicks on their website?

 
Why don't company managers and consumers question how chemically-contaminated air might affect their health and the health of everyone around them? Do they care or is ignorance to blame? And what about the innocent bystanders? Are they warned in advance? Do they get a choice whether to breathe clean or polluted air? Is there a disclaimer to read prior to purchasing event tickets, making reservations, or buying memberships? Do they get their tickets, reservations, or memberships refunded if they can't breathe? Are their medical bills paid by the host company if they are rushed to the hospital with asthma attacks or anaphylactic shock?

But there is still hope! People have been complaining about ScentAir, in Las Vegas, anyway:

The use of air fresheners in Las Vegas businesses HVAC, are creating barriers under Title III of the ADA. The businesses refused to address requests for accommodations resulting in the US Department of Justice filings.

Hooray Americans with Disabilities Act! One of the businesses was Abercrombie & Fitch, a retail business known for offending many. Not only are they perfumed, but they have in the past marketed Nazi clothing and have stated they cater only to "popular" and "beautiful" people so if you are overweight, uncool or just plain ugly, don't bother. They claimed no wrong doing, of course. Several other businesses, mostly casinos, claimed it wasn't their fault and the customer should contact the distributor, ScentAir, directly. Wow. Talk about lack of responsibility. Passing the buck. They don't think they are responsible for hiring a company to create the problem? It amazes me if up to 33 % of the population is negatively affected by chemically-based scents and if these businesses are dependent on having and keeping customers, why wouldn't they figure out toxic impressions aren't good for business? Logic 101. Is the ambiance worth it?


It is good ScentAir lists some of their clients. This is helpful so we know who, where and what to avoid.

 
The world gets smaller every day.

21 comments:

  1. I was telling my family that whenever we enter this particular hotel in KL (our optometrist is there), we will be blasted by perfume. It permeates every single corner in this place. I think they put their perfumes canisters or containers in all the aircon vents.

    But I've started to be able to tolerate authentic lavender smell.

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    1. The optometrist is probably one of the 40,000 deployments! I won't do business with anyone who stinks.

      By "authentic" do you mean lavender out in your garden? I can't go near most essential oils and I don't find them natural or authentic (but you probably already read my post and opinions on essential oils!) I have to be careful of dried lavender because it's so strong, but in my garden it's subtle and fine.

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  2. I walked into Saks Fifth Avenue last week (the mothership). You have to walk through the huge perfume section to get into the store. Seemed like a gauntlet. People work there 8 hours a day. Amazing.

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    1. I've met ex-Nordstroms employees who had problems with the perfume in the store and had to quit. On the article I read about the complaints to the US Justice Department it said employees were complaining, too. The casinos probably just fired them.

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  3. I have a pot of lavendula in the garden and it smells heavenly!

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  4. My fathers assisted living facility put up scentair machines- i went in to visit him and stayed three hours. the smell was overwhelming and i got very very ill. My father reported allergy symptoms months earlier (before i knew they did this) i got them to turn off these machines and now my father feels better. I wont be able to visit him till it airs out- ill give it a few weeks- that this company is able to sell to assisted living facilities where elderly people live is criminal- They will be sorry this ever happened because i dont back down easily.

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    1. That is horrifying! In an assisted living facility with people who's health is compromised or elderly who's immune systems may be weak. People don't think. Good for you for standing up to this insanity. I can never get old...there is no way I could ever living in a place like that with lots of stink and no consideration.

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    2. I get headaches within 3 minutes of scentair polluted hotel lobbies. Can’t imagine it forced in my living space 24/7. Can’t go to Cinépolis theaters, most hotel chains, detergent aisle of grocery store or most Uber cars. Luckily it’s just air fresheners and deodorants. I don’t get headaches from essential oils. Perfumes are 70% bad.

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  5. I did call the offices of scent air today. the woman who i talked to told me how safe their product is. When i told her 3- percent of the population is allergic to perfume she said it was not 30 percent- when i asked how they can pump this stuff into the air as it would affect anyone allergic she did not have an answer. Its their business and the way they earn their living- Truthfully, i could never own my living knowing what i sell is making people sick, but i assume much of the world is making their money off things that are dangerous. I am just grateful my fathers assisted living took this seriously and removed them- my poor father to have been breathing that in for months. I also saw after i talked to them in their offices through statcounter someone from those offices did a search for my name on google and went to my site. They must be very interested in me now for some reason.

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    1. Oh, they will fight you every step of the way. It's all about money to them and they will lie about what they know and defend their product. They have history with people complaining. You should call ADA and find out what they have done or if they have any pending lawsuits against them.

      I don't know if you just talked to your father's assisted living place, but you might want to follow it up with a letter so you have a paper trail. Turn your head for a second and someone in management will reinstate the air poison without you knowing it. Site all kinds of statistics and chemical sensitivity information. You father can't possibly be the only person there with "allergies" especially if 30% of the population react to chemicals.

      Good luck!

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  6. well they took the machines out of there and now we have a doctors note saying no perfume so there is no way they would use it again or they will have a lawsuit if they do it once they have a doctors note. i have all the emails to me and i will call the ADA. and yes she fought me saying it was safe- do you know of other instances where people complained about their company?

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    1. Excellent work! Just think of all the other assisted living centers who don't have someone like you. And you are lucky to find a doctor to support you.

      No, I don't know of other instances where people complained about their company other than in the blog post above. I wrote that over a year ago. There must be a way to track some of the company's used by ScentAir or contact employees. I'm sure you've been searching online. Maybe public health offices? I wonder where employees would turn to complain? ADA would be my guess, but not all people know what the ADA is. Maybe EEOC? Unions?

      Excellent work. You are a wonderful advocate for your father.

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  7. i did find a lawsuit by a woman in washington asking it to be removed from a workplace but i would have to pay to see court documents. Because of how sick i got at my dads and how i knew it was affecting him as well as others i was not going to back down. And with the doctors note i will keep checking to make sure they never turn those machines on there again- but for them to put these in old age homes and childrens hospitals should be illegal. and thank you for your kind words. thank you for writing this article too.

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    1. Just think of all the people in these care centers and hospitals who are getting sicker and they have no idea why.

      Maybe there should be some kind of petition started? Or something that would send a message to ScentAir and get some press? I'd sign it in a heartbeat.

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  8. Recently my employer Has installed scentair...one lady became sick immediately and several employees suffered headaches coughing sneezing etc .my first day working with the scent on I thought I had a severe cold .day two I felt worse next day was my day off and I began to feel better .felt good upon arrival of my next working day but got sick and sicker as the day progressed .I wrote a letter to hr and explained I could not return to work .The owner refuses to turn the scent off!!!

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    1. A lot of people are being awarded a huge amount of money through lawsuits due to lack of accommodation now! Gather all the people who have had bad reactions, contact the ADA and a lawyer as quickly as possible. Read my posts on lawsuits and accommodation! What an atrocity that employers care so little about their employees!

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    2. I am shocked at how many employees at hotels and other places with chemical toxic indoor air don’t notice it when I tell them the chemical fragrance is burning my eyes and giving me a headache. “It’s our signature scent. I had a lady ask me where she can get it” somehow the hotels have not been sued enough to get rid of it. It’s worse than cigarette smoke IMO and they purposefully pollute the air with it. Even the cinephiles theaters ruin the true reason scents are made, popcorn scent is the movie smell. They add a urinal cake smell in the lobby that causes headache and ruins the popcorn smell. Who makes these desisions? Maybe if we get single payer healthcare, the government will be much more proactive to keep the citizens healthy.

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    3. I totally agree! There is a law office currently working on some kind of class action lawsuit. He was asking for information on anyone who has gotten sick from scented public spaces...I saw his post on the Environmental Bulletin out of Arizona asking for people to contact him. If you are interested, I could find his name and email for you.

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  9. I found your comments a year ago when the hotel chain where I stay for work put a ScentAir machine in the lobby. I was sick for almost 3 months and couldn't go to the lobby. I did finally get a bunch of reward points, but no one from the hotel administration even answer my emails. The machine has been unplugged until this past weekend. I walked in and knew immediately that it was back on. The employees at the desk admitted that they'd had headaches all day. I promptly unplugged it but, alas, too late because the upper respiratory reaction happened within 24 hours. I would like information about the law suit. I'll be happy to add my info to his records!

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    1. This notice is from the Environmental Health Bulletin out of Arizona:
      Please Spread this Information: Class Action Lawsuit to Represent Individuals
      Harmed by Fragranced Products

      The law firm of Scott Cole & Associates is pursuing a class action lawsuit to
      represent individuals harmed by fragranced products used in society; such as
      air fresheners used in restrooms, scented air systems used within hotels,
      fragranced products used in schools and health care facilities, etc.
      Mr. Andrew Weaver, an attorney with the firm, would like to speak with
      individuals who have been harmed in some way by fragranced products.
      Please contact Mr. Weaver directly at aweaver@scalaw.com . Mr. Weaver can
      then arrange to speak with you directly.

      Andrew Daniel Weaver, Esq.

      Scott Cole & Associates, APC
      Class Action Attorneys
      510.891.9800

      GOOD LUCK!

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  10. Keep copies of all your emails. Have you written a letter demanding accommodation and the removal of the system? A lawyer can help you with that if you aren't sure how to go about it. Keep all documents for the paper trail. If you don't ask for accommodation in writing, they can ignore you and claim they never received it. Add a "return confirmation" so they have to sign for it. Of course, they can always refuse to sign for it, but keep that as evidence. The problem with this is it's scary for employees to challenge the authority for fear of losing their jobs so many won't get involved, some would prefer to quit their jobs for fear of getting a poor reference for future employers. However, poisoning employees is wrong. Be brave. Keep in touch. I'm interested in hearing how it goes.

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